Customer Servicing Solutions.  All Rights Reserved.  2002 - 2015


office:  +1.480.551.9600


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Customer Servicing Solutions, LLC

Scottsdale Arizona

Customer Servicing Solutions © 2002 - 2015  |  All Rights Reserved

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​​​​​Optimizing and Outsourcing Customer Care​

Your Trusted Advisor​. call center outsourcing​

Deliver customer service solutions and process improvements to your internal centers, combined with effective call center outsourcing to improve service quality and significantly reduce operating expenses. 

 Benefits

  • Greater than 30% reduction to direct operating costs.
  • Improvements to customer experience, CSAT and Net Promoter Scores (NPS).
  • Reduced Cost per Acquisition (CPA).
  • Consistent Service Levels.
  • Access to onshore, offshore and nearshore capacity and outsourced expertise.
  • Professional leadership.​​​

Our Services

Our solutions and offerings are uniquely tailored to each client:

Does your company need to significantly reduce operating expenses, improve quality or increase your capacity?   


Or perhaps you seek to drive higher levels of revenue per contact and increased customer loyalty and lifetime value. 


Choosing the right vendor partner to deliver superior service at competitive price points can be challenging! 

Outsourcing

Every business has the unique challenge and the opportunity to acquire and service customers.  Their effectiveness in this endeavor will determine the perception of their brand, their ability to win and retain customers, and ultimately, the profitability and longevity of their business.


Research indicates 84% of companies are ineffective in delivering superior service, let alone a satisfying interaction. 

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