Customer Servicing Solutions.  All Rights Reserved.  2008 - 2017


office:  +1.480.535.5035


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Customer Servicing Solutions, LLC

Scottsdale Arizona

Customer Servicing Solutions © 2002 - 2015  |  All Rights Reserved

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​​​​​Optimizing the Customer Experience and Expenses​

Your Trusted Advisor and Vendor Partner. call center outsourcing​

Process and technology oriented solutions to deliver a superior customer experience and significant reductions to expenses.

 Benefits

  • Professional Leadership
  • Optimal organizational design, governance and dashboards.  
  • Greater than 30% reduction to direct operating costs.
  • Improved Performance Management, Leadership and Employee Retention.
  • Improvements to customer experience, CSAT and Net Promoter Scores (NPS).
  • Access to onshore, offshore and nearshore capacity and outsourced expertise.

Our Services

Our solutions and offerings are uniquely tailored to each client:

Does your company need to significantly reduce operating expenses, improve quality or increase capacity?   


Or perhaps you seek to drive higher levels of revenue per contact and increased customer loyalty and lifetime value. 


As a management consulting firm, we evaluate your environment, develop the right strategy and implement impactful solutions delivering superior service and significant financial benefits

Performance

Every business has the unique challenge and the opportunity to acquire and service customers.  Their effectiveness in this endeavor will determine the perception of their brand, their ability to win and retain customers, and ultimately, the profitability and longevity of their business.


Research indicates 84% of companies are ineffective in delivering superior service, let alone a satisfying interaction. 

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