Customer Servicing Solutions. All Rights Reserved. 2008 - 2017
Customer Servicing Solutions, LLC
Customer Servicing Solutions © 2002 - 2015 | All Rights Reserved
Expertise: CTO executive Leadership; Contact Center technologies and solutions; infrastructure.
Principal and Founding Partner
Expertise: CEO and COO executive leadership, Business Process Outsourcing, Performance Optimization and Financial Assessments.
Simply stated, our mission is to develop and deploy effective leadership, methodologies and contact center solutions which yield tangible and sustainable results to each and every client.
Customer Servicing Solutions (CSS) is an Arizona limited liability company and a management consulting firm founded in 2002. The company has completed over 50 projects and client engagements ranging from contact center optimization, organizational design and outsourcing to CEO leadership. Today, the company consists of two principal partners and 8 professional consultants with combined experience of 160 years. The two owners are former C-Level and executive level leaders with primary functional expertise in Contact Center Operations, Technologies, Process Improvement, Finance and executive leadership. The methods and models employed are proprietary and were developed and refined by the two principals. Both owners play a hands-on role in leading engagements and in delivering the optimal solution for each client. CSS also partners with a network of industry experts, technologists and contact centers.
CSS delivers performance enabling solutions for mid-sized and high growth companies across most industries.