Founded in 2002, Customer Servicing Solutions (CSS) has led and successfully completed over 50 projects and client engagements. The methods and models utilized were developed by the two principals drawing from their extensive industry background and experience. The owners are former C-Level and VP level leaders of Customer Care, Financial Services and Technology companies and play an active role in leading and delivering the solution for each client engagement. CSS also partners with a network of industry experts and technologists.
CSS delivers operational savings and higher levels of customer satisfaction to mid-size and high growth companies.
Mark K. Attinger, Principal Robert A. Racioppi, Principal