Customer Servicing Solutions.  All Rights Reserved.  2008 - 2017


office:  +1.480.535.5035


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Customer Servicing Solutions, LLC

Scottsdale Arizona

Customer Servicing Solutions © 2002 - 2015  |  All Rights Reserved

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To maximize your Revenues and control Operating Expenses, CSS will conduct a deep analysis of your customer contact types by service channel.  We will provide rich insights on the strengths and deficiencies of your current service strategy and provide solutions to optimize your contact handling.


Contact Optimization solutions and deliverables:

  • Contact Analysis
  • Service Strategy (to assure servicing the right customer segments and contact types in the right channels)
  • Execution Road Map
  • Cost Benefit Analysis
  • Solution Implementation

Contact Optimization

CSS offerings are tailored to the depth and breadth required for each client.  Whether you and your company seek to improve processes or technologies, seek to reduce unnecessary costs, or you seek to improve the customer experience and increase customer loyalty and spend, our tools, expertise and experience will help you achieve your objectives.​

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